Official Documents

Privacy Policy 88big Platform

Your privacy is our priority. This document transparently explains how 88big collects, uses, stores, and protects your personal data in accordance with Malaysian law.

Last Updated: 1 January 2026 Bahasa Melayu (Malaysia)
SSL 256-bit Encryption PDPA 2010 Compliance Zero Data Sales

Personal Data Encryption

All personal data you provide to 88big is protected with 256-bit SSL encryption — the same security technology used by leading financial institutions worldwide.

Data Control in Your Hands

You have the full right to access, correct, or request deletion of your personal data at any time through our support team, which operates 24/7.

Malaysia PDPA Compliance

88big operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are protected under the local legal framework.

No Data Sales

88big has never and will never sell member personal data to third parties for marketing or commercial purposes. Your data is used solely for the purposes stated in this policy.

Secure & Integrated Servers

Your data is stored on servers protected by multi-layered security systems, strict access controls, and continuous around-the-clock monitoring to detect any threats.

Immediate Breach Notification

In the event of any data security breach, 88big is committed to notifying affected members within 72 hours, in line with international data protection best practices.


Key Summary: This Privacy Policy outlines 88big's commitment to member privacy. By registering or using our platform, you agree to the collection and use of data as described herein. Please read this document carefully in its entirety.

1Introduction

88big respects the privacy of every individual who interacts with our platform. This Privacy Policy is crafted to give you full clarity on how we handle your personal data — from the point of collection through to final deletion.

The 88big platform operates under the jurisdiction of Malaysian law and fully complies with the provisions of Personal Data Protection Act 2010 (PDPA). This means every action we take regarding your personal data has a solid and transparent legal basis.

We believe trust is the foundation of the relationship between a platform and its members. That is why we do not take shortcuts when it comes to privacy — every data-related decision is made with our members' best interests first. No data is sold, no profiles are sold to advertisers, and no sensitive information is disclosed without a legitimate and clearly justified purpose.

This policy applies to all users of the 88big platform, including website visitors, registered members, VIP members, and anyone who interacts with any of our services whether through the website 88big.biz or our mobile app.

2Information We Collect

88big collects various categories of information depending on how you interact with our platform. Below is a complete breakdown of the types of data collected:

Data Category Example Information Collection Methods
Personal Identity Full name, date of birth, MyKad/passport number Account registration, KYC process
Contact Information Email, phone number, residential address Registration form, profile updates
Financial Data Bank account number, bank name, digital wallet details Deposit and withdrawal process
Technical Data IP address, device type, web browser, operating system Automated server logs
Usage Data Game records, betting history, login sessions In-platform activity
Verification Documents ID card photo, verification selfie, bank statement KYC process and withdrawal verification

Note: 88big does not directly collect credit/debit card information. All payment transactions are processed through third-party payment gateways that comply with PCI-DSS security standards.

3How We Use Your Data

Every piece of data collected by 88big is used for specific, lawful, and pre-stated purposes. We do not use your data for purposes unrelated to the provision of our online casino platform services.

The primary purposes for which your personal data is used are as follows:

  • Account Management: Creating, maintaining, and protecting your member account on the 88big platform.
  • Identity Verification (KYC): Verifying your identity to meet anti-money laundering (AML) compliance requirements and adhere to applicable financial regulations.
  • Transaction Processing: Processing deposits, withdrawals, and any financial transactions related to your account.
  • Customer Support: Providing technical support, answering inquiries, and resolving your complaints promptly and accurately.
  • Platform Security: Detecting and preventing fraud, suspicious account activity, and cybersecurity threats against the platform.
  • Legal Compliance: Meeting the reporting and record-keeping obligations required under applicable Malaysian law.
  • Service Improvement: Analyzing usage patterns in aggregate (without identifying individuals) to improve the platform's user experience.
  • Platform Communications: Sending important account notices, terms updates, and promotional information that you have agreed to receive.

4Data Processing Basis

Under Malaysia's PDPA, every processing of personal data must have a valid legal basis. 88big processes your personal data based on the following grounds, depending on the type and purpose of processing:

  • Consent: For marketing communications and any optional non-mandatory processing, we require your explicit consent beforehand.
  • Contract Execution: Processing required to provide platform services to you based on the Terms and Conditions agreement you have accepted.
  • Legal Obligation: Processing required by Malaysian law, including KYC/AML obligations under the Anti-Money Laundering Act.
  • Legitimate Interest: Processing required for platform security, fraud prevention, and the protection of 88big's legitimate interests and those of its members.
Right to Withdraw Consent

If your data processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the validity of processing carried out prior to the withdrawal. To withdraw consent, please contact our support team.

5Sharing Information With Third Parties

88big does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are specific situations where we may need to share certain information with selected third parties:

  • Payment Service Provider: Payment gateways and financial institutions that process your transactions — only the minimum information required to complete the transaction will be shared.
  • KYC Service Provider: Third-party identity verification companies that assist us in verifying the authenticity of your identification documents.
  • Game Provider: Game software providers that supply games on our platform may receive the minimum technical data required for game delivery.
  • Legal Authorities: When required by law, court order, or a lawful request from Malaysian law enforcement agencies.
  • Auditors & Professional Advisors: Within a limited scope and subject to strict confidentiality obligations, for compliance and auditing purposes.

Important Guarantee: All third parties with whom we share data are bound by strict data protection agreements. They are only permitted to process your data under 88big's instructions and for pre-defined purposes. Use of data beyond that scope is prohibited and may result in contract termination and legal action.

6Data Security

88big continually invests in robust data security infrastructure to ensure your personal information is always protected against any threats or unauthorized access. Key security measures we employ include:

  • 256-bit SSL Encryption: All data transmitted between your device and 88big's servers is encrypted using the latest TLS protocol, making data interception virtually impossible.
  • Layered Access Control: Only 88big staff who require access to specific data within the scope of their role are permitted to do so, with every access recorded and monitored.
  • 24/7 Monitoring: Our automated monitoring system detects and alerts on any suspicious activity in real time, around the clock.
  • Regular Security Testing: Penetration testing and security audits are conducted regularly by independent experts to identify and address any vulnerabilities.
  • Secure Data Backup: Data is regularly backed up to separate, encrypted locations to ensure service continuity in the event of any technical incident.
  • Staff Training: All 88big staff undergo comprehensive data protection training and sign a confidentiality pledge as a condition of employment.

Two-Factor Authentication (2FA): We recommend enabling the 2FA feature on your account to add an extra layer of security. This ensures that even if your password is compromised, your account remains protected from unauthorized access.

7Data Retention Period

88big does not retain your personal data longer than necessary for the stated purposes or as required by applicable law. Below are our data retention guidelines:

  • Active Account Data: Retained for as long as your account is active and for a minimum of 7 years after account closure, in line with Malaysia's AML legal requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date as required by Malaysian financial and tax laws.
  • KYC Documents: Retained for 6 years after the business relationship ends or the date the document was submitted, whichever is later.
  • Communication Logs: Customer support communication records are retained for 3 years for reference and dispute resolution purposes.
  • Technical Data (Server Logs): Technical logs are retained for a maximum of 12 months before being automatically deleted.
  • Marketing Data: Data collected for marketing purposes is retained until you withdraw your consent or after 3 years of inactivity.

When data is no longer needed and there is no legal obligation to retain it, 88big will securely delete or anonymize it using methods that ensure it cannot be recovered.

8Your Rights as a Data Subject

Under Malaysia's PDPA, you have certain rights regarding your personal data held by 88big. Below is a summary of those rights:

Access Rights

You have the right to request a copy of your personal data held by 88big and to obtain information on how it is being used.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request immediate correction through your account settings or our support team.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object to Processing

You have the right to object to the processing of your data for direct marketing purposes at any time without providing any justification.

Right to Data Portability

You may request your personal data in a structured, machine-readable format for the purpose of transferring it to another service provider.

Right to Restrict Processing

Under certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, please contact the 88big support team via live chat or email. We will respond to your request within 30 working days. In complex cases, this period may be extended up to 60 days, with prior notice given to you.

9Cookies & Tracking Technologies

88big uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device for the following purposes:

  • Essential Cookies: Required for core platform functions such as login sessions, security, and account preferences. These cookies cannot be disabled.
  • Analytical Cookies: Helping us understand how members use our platform so we can improve the user experience. This data is aggregated and does not identify individuals.
  • Preference Cookies: Saving your preferences such as language, theme, and display settings so you do not need to reconfigure them every time you log in.

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect certain platform functions. For more information on managing cookies, please refer to your web browser's help documentation.

Important Note: 88big does not use third-party cookies for advertising or cross-site tracking purposes. All analytics cookies we use are strictly for internal platform improvement.

10Changes to This Privacy Policy

88big reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. Whenever significant changes are made, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a clear notice on the platform's home page regarding the changes.
  • Sending an email notice to all registered members if the changes materially affect your privacy rights.
  • Requesting fresh consent from you if the changes involve data processing that requires explicit consent.

Your continued use of the 88big platform after any changes to this Privacy Policy are published and enforced will be considered as your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we handle your personal data.

11Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how 88big handles your personal data, or if you wish to exercise any of your rights under the PDPA, please contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week — the fastest way to get an immediate response.
  • Privacy Email: support@88big.biz — include "Privacy Inquiry" in your email subject line for faster handling.
Privacy Response Time Commitment

All privacy-related inquiries will be handled with high priority. We aim to provide an initial response within 48 hours and resolve any data rights request within 30 working days. If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia.


Your Privacy Protected, Your Fun Unlimited

88big prioritizes your data security at every step. Register now and enjoy a safe, transparent, and responsible online casino experience alongside millions of members across Malaysia.

256-bit SSL encrypted data  ·  Compliant with Malaysia's PDPA  ·  No sale of personal data


Bahasa Melayu