Terms and Conditions 88big Platform

These Terms and Conditions ("Agreement") govern your use of the 88big online casino platform, including all games, services, promotions, and other features available through our official website at 88big.biz and our mobile app.

By accessing or using the 88big platform in any way, you fully agree to these Terms and Conditions. If you do not agree with any part of this agreement, please cease using the platform immediately and contact our support team to close your account.

This agreement shall be read together with Privacy Policy and Responsible Gaming Policy ours, both of which are considered part of these overall terms.

To register and use the 88big platform, you must meet all of the following eligibility requirements without exception:

• You are aged at least 18 years old at the date of registration.
• You are an individual acting on your own behalf, not on behalf of any third party.
• You are not located in any jurisdiction where online gambling is prohibited.
• You are not currently enrolled in a self-exclusion programme imposed by any authority or by yourself.
• The funds you use to play are legitimately yours and are not derived from any illegal activity.

Each user is only permitted to hold one (1) active account on the 88big platform. Holding multiple accounts under a single individual is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any winnings.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on your official identification document.
• Accurate date of birth.
• An active, reachable email address.
• A mobile phone number registered in Malaysia.
• Bank details for withdrawal purposes.

88big carries out a KYC (Know Your Customer) as part of our anti-money laundering compliance procedures. You may be required to upload a copy of your identity card, passport, or other supporting documents to verify your identity before your first withdrawal is processed.

88big accepts deposits via a variety of secure Malaysian local payment methods fully integrated into our platform, including FPX, DuitNow QR, TNG eWallet, Maybank2u, CIMB Clicks, ShopeePay, and Boost.

All deposits are processed automatically and funds are typically credited to your account within seconds. A few important points regarding deposits and withdrawals:

• Minimum and maximum deposit amounts vary depending on the selected payment method.
• Withdrawals can only be processed to a bank account or digital wallet that is registered under the member's name — no payments to third parties are permitted.
• Your first withdrawal requires completed KYC verification.
• 88big reserves the right to request additional documents before processing any withdrawal for compliance and security purposes.
• Withdrawal processing times are typically between 15 minutes and 24 hours, depending on the chosen method and the time the request is submitted.

88big offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements (wagering requirements) clearly stated in each promotion's terms.

The general rules applicable to all 88big bonuses and promotions are as follows:

• Bonuses may only be claimed by members who meet the stated eligibility requirements.
• Each member is only eligible to claim each type of bonus once unless otherwise stated.
• Bonus funds cannot be withdrawn directly — they must be converted into withdrawable cash by fulfilling the specified rollover requirements.
• 88big reserves the right to void any bonus suspected of being obtained through fraud, multi-accounting, or betting strategies designed to exploit promotional terms.
• The validity period of each bonus is stated in the respective promotion terms — expired bonuses will be automatically forfeited.
• Games eligible to fulfil rollover requirements vary by bonus type. Please check the promotions page for more details.

All games available on the 88big platform use Random Number Generator (RNG) that has been certified by an independent auditing body. This ensures every game outcome is truly random and cannot be manipulated by any party, including 88big itself.

A few general rules that apply to all games on our platform:

• Players are fully responsible for understanding the rules of each game before playing.
• In the event of any technical dispute, 88big's server records shall be considered final.
• Wins resulting from software errors or technical faults are void and 88big reserves the right to cancel them.
• Minimum and maximum betting limits vary by game and are clearly stated within the game interface.
• Live Casino games are subject to additional rules set by the respective game providers.

88big requires all members to conduct themselves in a respectful, honest, and responsible manner while using the platform. The following behaviour is strictly prohibited and may result in account suspension or closure without notice:

• Using automation software, bots, scripts, or any non-human method to play.
• Colluding with other players to manipulate game outcomes.
• Exploiting software vulnerabilities or system bugs to gain an unfair advantage.
• Issuing threats, using abusive language, or behaving in a manner that harasses other players or staff.
• Registering multiple accounts to manipulate bonus or promotion terms.
• Submitting false identity information or forging verification documents.
• Engaging in any activity related to money laundering or terrorism financing.

You are solely responsible for keeping your account login credentials secure, including your username and password. 88big recommends that you:

• Use a strong, unique password that is not used for any other online account.
• Enable two-factor authentication (2FA) where available.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Notify 88big immediately if you suspect your account has been accessed without authorisation.

88big shall not be liable for any losses arising from unauthorised access caused by a user's negligence in safeguarding their login credentials.

88big is committed to protecting the privacy and personal data of all our members in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA). All data you provide to us is protected by 256-bit SSL encryption and used solely for the purposes stated in our Privacy Policy.

We will not sell, transfer, or disclose your personal data to third parties without your consent, except in the following circumstances:

• When required by law or court order.
• For identity verification and KYC compliance purposes.
• To payment service providers to process your transactions.
• To prevent fraud or illegal activities that harm the platform or other users.

For more information on how we handle your personal data, please refer to Privacy Policy our full policy.

The 88big platform is provided on an "as is" and "as available" basis. While we make every effort to ensure our platform operates without interruption, 88big makes no guarantee that:

• The platform is always available without interruptions, errors, or technical delays.
• Any defects or bugs will be fixed within a specified timeframe.
• The platform is completely free from viruses and other harmful elements.

88big shall not be liable for any direct, indirect, consequential, or punitive losses arising from the use of or inability to use our platform, including but not limited to loss of betting funds due to technical disruptions beyond our control.

88big reserves the right to suspend or close any account without prior notice if there is strong evidence or reasonable suspicion of the following:

• Violation of any section of these Terms and Conditions.
• Fraudulent behaviour, collusion, or system exploitation.
• Registration of multiple accounts by the same individual.
• Submission of false or forged identity verification documents.
• Suspected activity related to money laundering.
• Requests from law enforcement authorities.

You may also close your own account at any time by contacting the 88big support team via live chat. Prior to closure, all valid pending withdrawals will be processed according to standard procedure.

88big reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Members will be notified of significant changes via:

• A notice prominently displayed on the official 88big website.
• A notification email sent to the address registered to your account.
• A pop-up notice upon your next login.

Continued use of the 88big platform after any amendments are published will be deemed as your acceptance of the revised terms. If you do not agree with the amendments, you have the right to close your account before the effective date of those changes.

88big cares about the wellbeing of every member. Gambling should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. We provide a range of tools to help you stay in control:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Cap the maximum amount you can lose within a set period.
• Session Time Limit: Set reminders or time limits for each gaming session.
• Take a Break: Temporarily suspend your account whenever needed.
• Self-Exclusion: The option to permanently self-exclude from the platform.

For more information and access to responsible gaming tools, visit the Responsible Gaming ours.

If you have any questions, confusion, or complaints regarding these Terms and Conditions, the 88big support team is ready to assist you. You can reach us via:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Email: support@88big.biz (displayed as text only for your security).

Our team will endeavour to respond to all enquiries within less than 2 minutes via live chat and within 24 hours by email. We communicate in both Bahasa Melayu and English.